Customer support information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Services that include elements of automated decision-making include:
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below firstname.lastname@example.org.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below email@example.com.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
550 SMITH STREET FARMINGDALE, NY 11735
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
We also use Google Analytics
TYPES OF COOKIES USED BY GOOGLE
Some or all of the cookies described below may be stored in your browser. To manage how cookies are used, you can refuse the use of certain cookies through your Google personalization settings anytime by visiting g.co/privacytools. You can also manage cookies in your browser (though browsers for mobile devices may not offer this visibility). For example, if you use Google Chrome as your browser, you can visit chrome://settings/cookies.
Cookies used for functionality allow users to interact with a service or site to access features that are fundamental to that service. Things considered fundamental to the service include preferences like the user’s choice of language, product optimizations that help maintain and improve a service, and maintaining information relating to a user’s session, such as the content of a shopping cart.
Some cookies are used to maintain a user’s preferences. For example, most people who use Google services have a cookie called ‘NID’ in their browsers. This cookie contains a unique ID used to remember your preferences and other information such as your preferred language, how many search results you prefer to have shown on a results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on. Each NID cookie expires 6 months from a user’s last use. A cookie called ‘VISITOR_INFO1_LIVE’ serves a similar purpose for YouTube and is also used to detect and resolve problems with the service.
YouTube uses the ‘PREF’ cookie to store information such as a user’s preferred page configuration and playback preferences like autoplay, shuffle content, and player size. For YouTube Music, these preferences include volume, repeat mode, and autoplay. This cookie expires 8 months from a user’s last use.
Some cookies are used to maintain and enhance a user’s experience during a specific browsing session. For example ‘YSC’ is used by YouTube to remember user input and associate a user’s actions. This cookie lasts for as long as the user keeps their browser open. The cookie ‘pm_sess’ also helps maintain a user’s browser session and lasts for 30 minutes.
Some cookies improve the performance of Google services. For example, ‘CGIC’ improves the delivery of search results by autocompleting search queries based on a user’s initial input. This cookie lasts for 6 months.
Cookies used for security authenticate users, prevent fraud, and protect users as they interact with a service.
Some cookies are used to authenticate users, helping ensure that only the actual owner of an account can access that account. For example, cookies called ‘SID’ and ‘HSID’ contain digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time. The combination of these cookies allows us to block many types of attack, such as attempts to steal the content of forms submitted in Google services.
Some cookies are used to prevent spam, fraud, and abuse. For example, the ‘pm_sess’ and ‘YSC’ cookies ensure that requests within a browsing session are made by the user and not by other sites. Both cookies prevent malicious sites acting without a user’s knowledge and as if they were that user.
Cookies used for analytics help collect data that allows services to understand how users interact with a particular service. These insights allow services both to improve content and to build better features that improve the user’s experience.
Some cookies help sites understand how their visitors engage with their properties. For example, Google Analytics, a Google product that helps site and app owners understand how people engage with a service, uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. ‘_ga’ is the main cookie used by Google Analytics. ‘_ga’ enables a service to distinguish one user from another and lasts for 2 years. It’s used by any site that implements Google Analytics, including Google services.
Google services also use analytics cookies like these, as well as others like ‘NID’ on Google Search and ‘VISITOR_INFO1_LIVE’ on YouTube.
Other Google services like YouTube may also use these cookies and cookies like ‘VISITOR_INFO1_LIVE’ to show more relevant ads.
If you have personalized ads enabled, ‘ANID’ is used to remember this setting and lasts for 13 months in the European Economic Area (EEA), Switzerland, and the United Kingdom (UK), and 24 months everywhere else. If you have disabled personalized ads, ‘ANID’ is used to store that setting until 2030. ‘NID’ expires 6 months from a user’s last use. ‘IDE’ lasts for 13 months in the EEA, Switzerland, and the UK and 24 months everywhere else.
Some cookies used for advertising are for users who sign in to use Google services. For example, ‘DSID’ is used to identify a signed-in user on non-Google sites and to remember whether the user has agreed to ad personalization. It lasts for 2 weeks.
Through Google’s advertising platform, businesses can advertise in Google services as well as on non-Google sites that partner with Google.
Some cookies support Google showing ads on third-party sites, and are set in the domain of the website you visit. For example, ‘_gads’ enables sites to show Google ads, including personalized ads. Cookies that start with ‘gac’ come from Google Analytics and are used by advertisers to measure user activity and the performance of their ad campaigns. The ‘_gads’ cookie lasts for 13 months and the ‘gac’ cookies last for 90 days.
Some cookies are used to measure ad and campaign performance and conversion rates for Google ads on a site you visit. For example, cookies that start with ‘gcl’ come from Google Analytics and are primarily used to help advertisers determine how many times users who click on their ads end up taking an action on their site, such as making a purchase. Cookies used for measuring conversion rates aren’t used to personalize ads. ‘gcl’ cookies last for 90 days.
Cookies used for personalization enhance the user’s experience by providing personalized content and features. Depending on your settings at g.co/privacytools, some cookies enable better recommendations within a service. For example, ‘VISITOR_INFO1_LIVE’ enables personalized recommendations on YouTube based on past views and searches. And ‘NID’ enables personalized autocomplete features in Search as users type search terms. These cookies expire 6 months after a user’s last use.
Most browsers allow you to manage how cookies are set and used as you’re browsing, and to clear cookies and browsing data. Also, your browser may have settings allowing you to manage cookies on a site-by-site basis. For example, Google Chrome’s settings allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites. Google Chrome also has Incognito mode, which doesn’t store your Chrome history of visited sites or cookies on your device after you close all Incognito windows.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Station Plus LLC, 550 SMITH STREET, FARMINGDALE NY 11735, United States
Last updated: 9/24/21
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]